This Privacy Policy explains how Capital Region Services ("we," "us," or "our") collects, uses, and protects the information you provide when you contact us or request a quote through our website. Capital Region Services is operated by Brendon Phillips (sole proprietor).
Information we collect
When you fill out a form or contact us, we may collect:
- Your name
- Your phone number
- Your email address
- Details about the service you're requesting (such as type of work, location, and timing)
We only collect information you choose to provide.
How we use your information
We use the information you give us to:
- Respond to your request and provide a quote
- Schedule and carry out the services you request
- Send appointment confirmations, reminders, and follow-ups
- Communicate with you about your service
SMS / text messaging
If you provide your phone number and opt in through our form, we may send you text messages related to your request — including quote replies, appointment confirmations and reminders, and occasional follow-ups about your service.
- Consent is not a condition of purchase. You can still work with us without agreeing to texts.
- Message frequency varies based on your activity and requests.
- Message and data rates may apply, depending on your mobile carrier and plan.
- Reply STOP at any time to opt out of text messages. Reply HELP for assistance.
How we share information
We do not sell your personal information. We only share information with service providers that help us operate our business (for example, our scheduling and messaging software), and only as needed to provide our services to you. As stated above, text messaging opt-in data and consent are never shared with third parties for marketing.
Data security
We take reasonable steps to protect the information you provide and keep it confidential. We retain your information only as long as needed to provide our services and meet legal or business requirements.
Your choices
- Opt out of text messages at any time by replying STOP.
- Request that we update or delete your information by contacting us.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date above.